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With hotels facing increased competition and lower guest retention rates it's become more important to make the most out of your guest's first stay.
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At GuestSense we help hotel's focus on the first-mile of the guest experience where guests are at their highest in terms of engagement to improve data capture and convert them into direct guests.
Your Secret Weapon To Converting
OTA Guests To Direct Guests.
Recognise the differences to create a truly MEMORABLE stay
ARRIVING ON TIME
3RD STAY
INTERIOR DESIGNER
SOCIAL INFLUENCER
SOY ALLERGY
ROMANCE TRIP
$
LIFETIME SPEND $2,928.20
FLIGHT DELAYED
1ST STAY
RESTAURANT OWNER
BIRTHDAY
LIKES SWIMMING
FACEBOOK
PAGE MEMBER
INTERESTED IN
ROOM UPGRADE PROMO
REQUEST FOR EARLY CHECK-IN
8TH STAY
CORPORATE LAWYER
BUSINESS TRIP
PREFERS HOT MOCHA
CUSTOM NOTE REGARDING FAMILY
MENTIONED STAFF ON FEEDBACK CARD
Amazing real-time data to measure and manage your
guest satisfaction.
Digitise your feedback collection and view real-time information on how your guest stay went before they check-out. Hotels that use this feature see approximately a 5% to 10% drop in negative reviews as they are filtered through the hotel system.
Find out how one system can help different departments achieve the following.
Repeat
Bookings
Feedback
Ratings
Room
Up-selling
Guest
Revenue
Guest
Satisfaction
Get In Touch
To receive a proposal outlining all our features
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